Professional Certificate in Office Management
(Short Courses)
Type of Training
Online / Coaching / Visual
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Skills Focus Area
Office Management
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Duration
10 Days / 40 Hours
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Methodology
Lecture & Case Study
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Location
Via Zoom Platform / Offline
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Participants / session
25 - 50 per session
Course Objectives
This course aims to guide candidate to become a very effective and successful Office administrator / Managing A Office. Office administrative responsibilities deal with overseeing the daily functions of various inter-disciplinary departments to have operations flow smoothly and reduce the workload from higher-level managers.
The major job responsibility of an office administrator is to guarantee the efficient functioning of all connected departments within an organization. They perform as a connecting linkage between departments and between the employees and the management. Your position and role demand from you to keep operations moving effortlessly.
Learning Outcome
This course will enable participants to have crucial and in-depth knowledge that will empower them outshine as an effective manager of office at your workplace. Discover the best practices such as being an excellent coordinator in your office space, a great multi-tasker, and an outstanding communicator.
In this program, participants will also learn the importance of delivering outstanding customer service experience to see a cascading impact on the business. They will also learn the effects of stress at the workplace, and how to manage them by setting priorities that will empower you to be more energetic and productive.
Module Listings
Chapter 1:
Incoming & Outgoing Communication
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Chapter 2:
Leadership Ethics
Chapter 3:
Workplace Ethics
Chapter 4:
Filing Administration & Meeting Preparation Assistance
Chapter 5:
Basic Data Entry
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Chapter 6:
Operation Coordination Office
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Chapter 7:
Procurement Administration
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Chapter 8:
Administrative Staff
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Chapter 9:
Effective Communication
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Chapter 10:
Health, Safety & Environement Impl
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